Skip to main content
Assocjazzjoni Maltija Tal-ApikulturaMaltese Beekeeping Association
ENMT

Policy

Complaints Procedure

We welcome feedback, including complaints, as a way to improve.

How to complain

  • Write to us at madelyn@aqca.org or by post to 131 Birbal Street, Balzan BZN 9013, Malta.
  • We will acknowledge your complaint within 10 working days.
  • The committee will look into it and reply in writing, normally within 30 days.
  • If you remain unhappy, you may ask for the matter to be reviewed at the next committee meeting.

You may also contact the Office of the Commissioner for Voluntary Organisations in Malta.